Privacy Policy

What data do we collect?

swyftec collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide swyftec with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

swyftec may also receive your data indirectly from the following sources:

• API Endpoints

How will we use your data?

swyftec collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

When swyftec processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

swyftec securely stores your data in EU/UK data centres operated by AWS and OVHcloud, encrypted at rest (AES-256) and in transit (TLS 1.2+).

swyftec will keep your contact details for as long as your account is active. Once this time period has expired, we will delete your data by automatic erasure.

Marketing

swyftec would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop swyftec from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email tech@swyftec.com with subject "Unsubscribe".

What are your data protection rights?

swyftec would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access — You have the right to request swyftec for copies of your personal data. We may charge you a small fee for this service.

The right to rectification — You have the right to request that swyftec correct any information you believe is inaccurate. You also have the right to request swyftec to complete the information you believe is incomplete.

The right to erasure — You have the right to request that swyftec erase your personal data, under certain conditions.

The right to restrict processing — You have the right to request that swyftec restrict the processing of your personal data, under certain conditions.

The right to object to processing — You have the right to object to swyftec's processing of your personal data, under certain conditions.

The right to data portability — You have the right to request that swyftec transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us at: tech@swyftec.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

swyftec uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Essential cookies — required for sign-in sessions and security. These cannot be disabled without breaking the service.
• Preference cookies — store your theme choice (light/dark) and similar non-tracking preferences. swyftec uses these cookies so that we recognise you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.

We do not currently use advertising or analytics cookies. If this changes, this policy will be updated and you will be asked to consent again.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

To update your cookie choices, clear your browser's cookies for swyftec.com or contact tech@swyftec.com.

Privacy policies of other websites

The swyftec website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

swyftec keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 May 2026.

How to contact us

If you have any questions about swyftec's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: tech@swyftec.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that swyftec has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
ico.org.uk/concerns